This is the professional home for John Sanders. I'm a freelance IT professional, for hire, with over 14 years of experience. You can contact me via email at john@johnsanders.me, or call me at (925) 577-1866.
Web Development / Web Design:
I can create you a custom website, developed using the latest Web 2.0 standards and styles, being fully W3C compliant and SEO friendly. Whether it's your own customized blog, your businesses Internet presence, or an Intranet site used by your team, I've got you covered.
I develop using custom XHTML/CSS/Javscript, can enable your site to be data driven using PHP or Ruby on Rails, or can implement a Content Magement system, themed to look like your design. Your site can be developed from the ground up with Search Engine Optimization in mind, so we can drive more traffic to your business.
Technologies I've worked with:
- XHTML / CSS
- Javascript / jQuery / jQuery UI / AJAX
- Web Languages & Frameworks: PHP / Ruby on Rails
- CMS: Textpattern / Wordpress / Joomla
Small and Medium Enterprise IT Support:
I've supported many different business types over my 14 years and have been exposed to a variety in IT support teams. I can function as a go-to guy for your IT Support needs.
Including, but not limited to:
- Desktop Support / Helpdesk
- Windows and Linux Server installation and management
- Printer support
- Software patching and Antivirus
- Group Policies (Windows)
- Firewall
- T1 Voice and Data Networking
Enterprise Contact Center Technologies
Having worked for AT&T for 12 years, I did a lot of work supporting contact centers. Specifically, I managed an all in one, turn-key Contact Center Technology shop. We supported all telecommunications, for multiple call centers, totaling thousands of agents. We worked as the glue that enabled multiple contact centers to function as a single virtual contact center.
We fully supported the Automatic Call Distributors, and all of the peripheral systems that were required for the Contact Center, including Verint Call Recording, IEX Workforce Management, Real Time and Historical Reporting, Sign Boards, Call Brokers, CTI, Vendor Management, Maintenance Contract Negotiations, and Billing Management.
Tutoring:
I tutor for fun mostly. I like to meet new people and help them reach their potential.
I can tutor in the following areas:
- Windows / MS Office / Email / Web
- XHTML / CSS / Javscript
- C / C++ / VB